Cyber attacks are getting more and more sophisticated as bad agents combine old techniques which used sometimes with AI technology which makes the attack all the more sophisticated.
When you're relocating or living abroad, managing finances across multiple countries or simply living an international lifestyle, you're likely to receive emails from organisations you've never dealt with before.
Immigration authorities, overseas banks, tax offices, healthcare providers, shipping companies, schools, utility providers, foreign employers and legal advisers all need to communicate with you. Many will do so in unfamiliar languages or from domains you don't immediately recognise which creates an opportunity for cybercriminals.
Modern phishing attacks are no longer poorly written emails full of spelling mistakes. They often imitate trusted brands, use genuine websites that have been compromised, and can be convincing enough to fool even experienced users.
Most attacks can be prevented, but if you do become a victim, knowing what to do in the first few minutes can significantly reduce the damage, or neutralise it altogether.
This article looks at ways that you can identify a genuine threat and how you can avoid making a bad situation worse.
What are cybercriminals actually trying to achieve?
It's easy to think that phishing attacks are about installing viruses or taking control of your computer. While that does happen, most modern attacks have much simpler objectives.
In many cases, the attacker isn't interested in your device at all, they're interested in what your digital identity gives them access to, which is usually money.
Steal your login credentials
The most common objective is to trick you into entering your username, password or multi-factor authentication (MFA) code into a fake website because once they have your credentials, they may be able to access any systems that you use that also use that email/password combination.
For many attackers, getting access to your email account is the ultimate prize because it often acts as the recovery account for everything else.
Steal your money
Some attacks are designed to persuade you to transfer money, normally under the guise of something urgent and with a threat of further action.
These might include:
- Fake invoices
- Perceived changed bank details
- Urgent tax payments
- Courier fees or incomplete deliveries
- Visa or immigration charges
- Investment scams
Impersonating the account holder
Once an attacker controls your email account, they may send messages that appear to come directly from you. The risk then becomes shared with your contacts because friends, family, colleagues and clients trust your email address, they're far more likely to open attachments, click links or transfer money.
Steal personal information
Sometimes the goal is to collect information rather than money. Passport details, identity documents, tax references, utility bills and proof of address can all be valuable for identity fraud or sold to other criminals.
For people living abroad, these documents are often stored digitally and shared regularly during visa applications, property purchases and financial transactions.
Prevention is always better than cure
The most important factor to remember is that avoiding potential attacks is infinitely better than becoming a victim.
Most attacks that people experience will happen when you:
- Click a link
- Open an attachment
- Enters their password into what appears to be a genuine website
- Use public wifi networks that expose your devices to threats
Therefore, the single best defence is reducing the opportunities for attackers in the first place.
Protect your devices
- Keep Windows, macOS, iOS and Android updated
- Install reputable anti-malware software
- Enable automatic security updates
- Remove software you no longer use
- Lock devices with a PIN, password or biometric authentication
Secure your accounts
- Use a password manager
- Create unique passwords for every service
- Enable multi-factor authentication (MFA) wherever possible, ideally using biometric authentication
- Never approve an unexpected MFA request
Be careful where you connect
People who live abroad will regularly connect to free, public networks without connecting through a VPN. The main reason is to avoid expensive roaming charges, and therefore the most common locations are:
- Airports
- Hotels
- Bars and cafés
- Co-working spaces
Public Wi-Fi is convenient but should be treated with caution, therefore if you must use it:
- Try to avoid accessing banking or sensitive accounts where possible
- Ensure any websites you use are encrypted using a HTTPS connection
- Consider using a reputable VPN where it is legal to do so (VPN use is restricted or regulated in some countries)
Be sceptical with everything received
Modern phishing emails can be almost indistinguishable from the real thing. They use company logos, professional language and, increasingly, artificial intelligence to produce polished content. Some even come from genuine email accounts that have been compromised. This means that instead of blindly opening something that looks genuine, you should always think: "How can I independently confirm this request?"
Ways that you could make such a confirmation could include:
- Logging into your bank directly through its website or app, NEVER using a link in the communication
- Opening portals and websites yourself to check for messages, and only when you are certain that you have the correct URL
- Calling or texting the person using a number you already have for them
- Replying to an existing email chain if you're unsure whether a document request is legitimate
- Checking whether a courier tracking number exists on the courier's own website, again, without using a link in the email
- Never engage with people who want to make financial transactions away from legitimate websites or services
The email itself should simply tell you that something requires your attention. It should never be the reason you trust the request.
Why expats face additional challenges
Living internationally means you may receive communications from organisations you have never previously dealt with and in languages you aren’t familiar with which makes the recipient vulnerable. After all, if something is unfamiliar, how are you supposed to identify what’s real and what’s fake?
The usual instinct of "that doesn't look right" becomes less reliable when almost everything you're receiving is new.
If you’re in the process of relocating, and you are expecting important documents or updates relating to your move, it's much easier to assume an email is legitimate and act quickly without stopping to verify it.
How to safely identify potential scams or malicious communications
When you received an email, don’t simply assume you have to either trust the message or ignore it.
If you're unsure whether a communication is genuine, you can investigate it safely without clicking links, opening attachments or exposing your personal information.
Start by slowing down
Most phishing attacks rely on creating a sense of urgency. You may be told that your account will be suspended, a parcel cannot be delivered, a visa application requires immediate action or an important document is waiting for your review.
Before doing anything, pause for a moment. Legitimate organisations rarely expect you to act within seconds and taking a few minutes to verify a communication is far less disruptive than dealing with a compromised account.
Use the official route, not the email
If an email claims to be from your bank, never click the button or links in the message but instead, open your banking app or type the bank's web address into your browser yourself.
The same applies to tax authorities, immigration portals, healthcare providers and courier companies. If the communication is genuine, you'll usually find the same notification waiting for you when you log in through the official website or app.
Ask an AI assistant to review it
Modern AI tools can be surprisingly effective at identifying the warning signs of phishing emails and scam text messages.
Rather than asking whether something is "safe", ask questions such as:
- What are the suspicious features of this email?
- Does the language suggest phishing?
- Is this a common scam?
- What should I check before responding?
An AI assistant can often spot inconsistencies, explain why something looks suspicious and help you decide what to verify next. However, remember that AI should support your judgement rather than replace it. If something involves money, passwords or sensitive information, always verify it independently.
Analyse suspicious files safely
If you've received a suspicious attachment, avoid opening it on your computer or phone. Instead, consider using services such as VirusTotal, which scans files using dozens of different security engines and often identifies known malware or phishing documents. If you're investigating a suspicious website or link, URLScan.io allows the page to be analysed remotely without you visiting it yourself. It’s easier to do this via a computer than your phone as you can drag a file without downloading it.
These services are widely used by cybersecurity professionals and provide a much safer way of understanding what a file or website is likely to do.
Understand sandboxing
A sandbox is an isolated environment designed to let you open suspicious files without exposing your main computer.
Think of it as a disposable room where anything that happens inside the sandbox stays there, and once you've finished investigating, the entire environment can simply be discarded.
Windows users with the appropriate edition of Windows can use Windows Sandbox, while virtual machines provide a similar level of isolation. Although these tools require a little more technical knowledge, they are significantly safer than opening unknown attachments directly on your main device.
Hover before you click
Many phishing emails disguise the real destination of a button or hyperlink, so before clicking, hover your mouse over the link. Most browsers and email clients will display the actual destination. If the email claims to be from Adobe but the link points to an unrelated website, that's a strong indication that something isn't right.
Bear in mind that even if the domain looks genuine, it could have been compromised, so this should only be one part of your assessment.
Verify through another channel
If the communication appears to come from someone you know, contact them using a method you already trust.
For example, if your accountant emails asking you to review an urgent document, call them using the number already saved in your phone or reply to an existing email conversation rather than the new message. If they didn't send it, you'll know immediately.
Inaction is often better than reaction
At the end of the day, you don't need to decide whether an email is genuine, you only need to determine whether you trust it enough to act.
If you're unsure, don't let the email or your emotional reaction dictate your next step. Navigate to the organisation yourself, ask someone you trust, or use specialist tools to investigate safely. A few minutes spent verifying a communication can prevent days or even weeks of disruption recovering from a successful phishing attack.
What to do if you think you've been compromised
Even the most sceptical and aware people can be compromised, so it’s important to always be prepared and know what to do without rushing or panicking.
Step 1: Disconnect the attack
Immediately:
- Change your password
- Sign out of all sessions
- Enable or reset MFA
- Remove suspicious inbox rules or forwarding
- Do not send any money
If you’re unsure how to do any of these, an AI tool will often provide you with a step-by-step instruction. Using AI will also help reduce the sense of urgency as it will be able to help you determine how serious something it.
Step 2: Establish the facts
The next step is to determine the extent of the problem.
Check:
- Recent sign-in activity in your account
- Sent items from your email account or text messages
- Mailbox rules as your received emails may be redirected, deleted or archived
- Check your forwarding settings as these may be used to forward emails automatically
Step 3: Warn people and contacts
If suspicious emails or messages have been sent from your account, notify the recipients immediately using another trusted method of communication if possible.
Ask them to delete the message without opening any attachments or clicking any links, and to let you know if they have already interacted with it. Acting quickly can prevent the attack from spreading to colleagues, clients, friends or family who naturally trust communications coming from you.
Step 4: Contact any affected service providers
Contact your email provider if your account has been restricted or compromised. Your service provider may block or limit future actions, but they will also be able to assess potential risk or harm.
Cybersecurity is part of everyday life
Living internationally inevitably means sharing documents, managing accounts across multiple countries and communicating with organisations you've never dealt with before. While this creates opportunities for cybercriminals, following a few sensible habits can dramatically reduce your risk.
Very few people become experts in cybersecurity, but for everybody the goal should be to develop routines that help you pause, verify and act safely. In most cases, taking a few extra minutes before clicking a link or opening an attachment is all it takes to prevent a minor inconvenience becoming a major problem.